Oracle
My internship consisted of a 12-week program where I worked with Oracle’s Redwood Design team on forward-looking product concepts in healthcare emergency response situations. During this time, I got to collaborate with cross-functional partners to bring more clarity, accessibility, and cohesion to product experiences.
Duration
May-Aug, 2025
Role
UX Design Intern
Challenge
When disasters strike, reaching a hospital is only half the battle. Amid the 2023 Maui wildfires, regional hospitals confronted a 40% surge in patient volume, causing wait times to spike dramatically. The result was a double-edged crisis: patients requiring urgent intervention faced critical delays, while doctors and nurses were stretched far beyond capacity.
Solution
Virtual care is a great solution during a crisis where people are not able to get care at their normal provider, due to the obstacles from natural disasters, so this kit allows these patients to collect their vitals using pre-connected medical devices and receive care wherever they are thanks to the kit’s satellite connectivity.
Symptoms
She is first asked a few questions about her visit, which she can answer using the microphone or by tapping the text box to type.
Temperature
On the side it shows the patient where to look and the video feedback turns on indicating their camera has been enabled. Their temperature then gets scanned.
Heart Rate & Sp02
After the patient grabs the pulse oximeter and it is detected that they have it on their finger, the device will start measuring. If the device is on wrong, the kit will prompt to readjust and try again.
Blood Pressure
With the blood pressure monitor there are a few extra steps. The tablet first tells her to connect the cuff to the monitor before the reading can start.
Weight
Lastly, the kit asks for the patient’s weight. The tablet prompts them to step on the scale, but if they are unable to, they are also given the affordance to say or enter their weight.
Telehealth visit
On the calendar page, users can find past recorded sessions and events as well as a brief summary of each event they attended. For example, on 6/12, this user connected with 32 people and had 4 conversations.
Research
During the first 3 weeks I spent my time, interviewing nurses and subject matter experts.
Impact
Utilizing this kit would be helpful in terms of when there are power outages as the kit is connected through satellite. This will help mitigate any challenges due to connection challenges. It also allows for specialized medical devices to be used by patients, making the vital intake process more efficient and easing the workload on nurses. Lastly, it provides patients with an alternative option to receive care so they can quickly get help.